Return Form

Fields marked * are required.

We’ll send you the return address at this email.

If you have already sent your return. Otherwise, send it to us through the contact form once your parcel is posted.

Before you send your request

  • You have 14 days from delivery to fill in this form, then 14 days to send the piece back to us.
  • Once we receive this form, we email you the return address.
  • You send the piece yourself, at your own expense, by tracked post: from France, we recommend La Poste’s « Lettre verte suivie »; from another European Union country, a tracked service from your national post. Pickup points and parcel lockers are not accepted.
  • Then email us the tracking number and keep your proof of postage: until the parcel arrives, the return is your responsibility.
  • Nothing is deducted from your refund: you pay for the postage directly.
  • The piece must be unworn, in perfect condition and in its original packaging.
  • For hygiene reasons, earrings cannot be returned once their sealed packaging has been opened.
  • We refund the price paid for the piece (after any discount). If you return the whole order, we also refund the original shipping costs, up to the standard rate.
  • The refund is made to your original payment method, after we receive and check the piece, no later than 14 days after your request.

This form serves as a withdrawal form. Full conditions: refund policy.