Do you have a question about our dried flower jewelry, how to care for it, sizes or delivery? Here are the answers to the questions we are asked most often. For anything else, write to us and we will be happy to help.
Our jewelry and materials
Are the flowers in your jewelry real flowers?
Yes. Each piece holds real flowers (forget-me-not, hydrangea, rose, daisy, Blue Lace Flower, Sorbaria, speedwell, cherry blossom…), bought already dried from a few partner flower farms, then placed by hand one by one. Just as in nature, no two flowers are alike: their shape, size and color intensity may vary slightly from one piece to another. Your jewelry will never be exactly like the photo, and that is what makes it unique.
Will the piece I receive look exactly like the photo?
The quality and design are exactly the same. But because each piece is handmade with real flowers, the size, color and shape of the flowers may vary slightly from one piece to another: we always do our best to keep them as close to the photo as possible.
Tiny air bubbles, hard to see at a normal distance, are completely normal in handmade resin jewelry. Mother-of-pearl varies too, because every piece of mother-of-pearl is unique.
Where and how is your jewelry made?
All our jewelry is handmade in France. The flowers are arranged by hand in the pendant or setting, then preserved in anti-yellowing resin. Every piece is checked before it ships.
What is your jewelry made of?
The flowers are preserved in anti-yellowing resin that stays crystal clear over time. The frames, hooks, ring bands and bracelet chains are gold stainless steel. Our necklace chains are titanium steel plated with 18k gold using the PVD process (vacuum gold plating), a plating that lasts well and resists tarnishing. Some designs also contain mother-of-pearl flakes or sit on a natural mother-of-pearl plate, white or black.
What do the flowers in your jewelry mean?
Every flower carries a message: forget-me-not and statice for remembrance, Blue Lace Flower for happiness, Sorbaria for strength, hydrangea for gratitude, rose for love, four-leaf clover for luck, speedwell for fidelity… The meaning of each flower is explained on the product page, and you can also choose a piece by its meaning from the home page.
Care
How do I care for dried flower jewelry?
Avoid prolonged contact with water, perfume and chemicals, and store your jewelry away from direct sunlight to keep the flowers’ colors bright. The easiest way is to put your jewelry on last, after perfume and cream, and to keep it in its pouch when you are not wearing it. To clean it, gently wipe it with a soft, dry cloth.
Can I wear my jewelry in the shower or the pool?
We recommend taking it off before showering, swimming, sports or housework. Brief contact with water will not damage it, but prolonged exposure to water, chlorine, salt or cleaning products can affect the plating and the resin over time.
Will the colors of the flowers change?
The anti-yellowing resin protects the flowers and stays clear. Like all natural flowers, though, they remain sensitive to strong light: stored away from direct sunlight, they keep their colors much longer.
Sizes
How do I choose my ring size? (size guide)
All our rings have an adjustable open band. They fit finger circumferences from 5.2 to 5.8 cm, which is French sizes 52 to 58 (US sizes 6 to 8.5).
To find your finger circumference: wrap a thin strip of paper or a piece of string around the base of your finger, mark where it meets, then measure that length flat with a ruler. The length in millimeters is your French size (for example, 54 mm = size 54). It is best to measure at the end of the day, when fingers are slightly larger.
| Finger circumference | FR size | US size |
|---|---|---|
| 5.2 cm | 52 | 6 |
| 5.3 cm | 53 | 6.5 |
| 5.4 cm | 54 | 7 |
| 5.5 cm | 55 | 7 to 7.5 |
| 5.6 cm | 56 | 7.5 |
| 5.7 cm | 57 | 8 |
| 5.8 cm | 58 | 8.5 |
To adjust the ring, gently open or close the band with your fingers, without forcing, and avoid doing it too often: the metal is best adjusted in small steps.
How long are your bracelets?
Our bracelets have a 15 cm chain and a 6 cm extension chain: you can fasten them at the length you like, from 15 to 21 cm.
How long are your necklaces?
The chain length and pendant size are given in the details of each necklace. Most of our necklaces have a 40 cm chain with a 5 cm extender.
Gifts and packaging
Is your jewelry gift-wrapped?
Yes, and it is free with every order. Each piece is carefully attached to a card, then slipped into an 11 × 8 cm purple microfiber flap pouch. It comes with a care card and a lovely card that introduces the flower in your jewelry. Everything is shipped in a padded envelope.
Shipping
When will my order ship?
Each piece is handmade in 2 days (Monday to Saturday, public holidays included), then posted with La Poste the next day. You receive your tracking number by email as soon as it ships.
How much does shipping cost and how long does it take?
France: €3.90 (La Poste – Tracked Lettre verte), free from €40, delivered in 2 to 3 business days after shipping. Your estimated delivery date is shown at checkout.
European Union: €7.90 (La Poste – International tracked letter), free from €80, delivered in 5 to 8 business days after shipping.
Delivery times are estimates and are not guaranteed.
Returns
Can I return a piece of jewelry?
Yes. You have 14 days after delivery to fill in our return form. We then email you the return address, and you have 14 days to send the piece back by tracked post, at your own expense (pickup points are not accepted). The piece must be unworn, in perfect condition and in its original packaging. All the conditions are detailed in our refund policy.
Can I return earrings?
For hygiene reasons, earrings cannot be returned once their sealed packaging has been opened (article L221-28, 5° of the French Consumer Code). If the packaging is still sealed, you can return them like any other piece.
How will I be refunded?
We refund the price you actually paid for the returned piece. If you return the whole order, your original shipping costs are refunded too (standard rate).
Another question?
Write to us through our contact form. You can also follow us on Instagram to discover new pieces and behind-the-scenes moments from the workshop.
